Tag Archives: pool

5/8/2017 Kiddie Pool Update

5/8/2017 Kiddie Pool Update

There was something that affected the Kiddie Pool this last weekend after the pool opened that caused the finish in the pool to turn brown. There were several residents that contacted RealManage to let them know of the issue. The pool maintenance vendor was contacted and performed a “shock” on the pool Sunday morning since it was thought that the discoloration was related to an algal bloom.

Unfortunately, that was not the issue and the water and pool surface remained discolored. A Board member met with the pool team again today (Monday, May 8th) to discuss the issue further. They decided to drain the Kiddie Pool, refill it, and add in a stain remover. As you can see by the picture, the pool’s color has returned to normal but the water’s chemicals will need to be re-calibrated and the vendor will need to evaluate the surfacing before the Kiddie Pool can open again.

We apologize for the inconvenience, but the Board would prefer to ensure that everything is okay before we reopen that section of the pool. We will update the website again once we have received the “all clear” from the vendor.

As a final note, thank you to all the residents that contacted RealManage to notify them of this issue. They were able to contact the pool vendor over the weekend and get the repair process started. Please continue to contact them if you see any issues with the amenities within the community.

Update, 5/10/2017: The kiddie pool has been cleaned and has been reopened by the pool vendor. There are still some areas where the finish on the bottom has been removed, but he does not feel that it should be a concern for this pool season.

If you do have a concern or see additional damage to the surfacing, then please contact RealManage.

Retaining Wall Update (August 2016)

The retailing wall for the pool (located in the park area) needs to be replaced due to a termite problem. The Board has secured an Engineer to prepare the designs for repairing the retaining wall. Once the designs have been finished, then we will work through and RFP process to find a company to re-build the wall. At this moment, this work looks like it will be performed during the off-season for the pool so you shouldn’t need to worry about it being closed again for this repair.

Pool Update (August 2016)

Summer is almost over and we, the Board, would like to give you an update on the status of the pool.

First, we repaired the broken step in the pool when we drained it in the middle of July. Initially, this would be to repair one step and result in closing the pool for a few days. The vendor noticed that eleven of the other steps were damaged and were at risk of breaking. After discussing the issue, the Board decided to fix the other steps and prolong the closure of the pool for another week. We understand that this was not ideal during some of the hottest days of the summer, but this decision saved us some money and headaches from future closures that would have resulted if we waited for the other stairs to actually break. The Board felt that it was better for us to save money and get the full repair done than to wait for each stair to break.

We also wanted to let everyone know that we are working with RealManage to get a bid for new pool furniture. We have submitted the quantity of pieces to them and are waiting for the quote to be returned to us. The furniture that we are looking to purchase will be of higher quality than what currently exists at the pool and, if treated well, should last more than one season. We are also looking at getting quotes to repair the deck, but that has gone slower then anticipated since many companies are focusing on hail damage claims that showered in (pun intended) during the Spring. If you know of any companies that do deck work that the Board should consider for a quote, then please feel free to send those references to RealManage or Mario Morales (vpknollcreek@gmail.com).

Finally, we wanted to give a couple reminders regarding pool rules and usage. Pool access is only granted to residents in good standing with their dues. If you are current on your fees and are still experiencing issues with access, then please contact RealManage at 866-4-RealService so they can assist. Also, please adhere to the pool rules as posted and note that pool hours close at 10pm. We also have security cameras installed at the pool. In the event that you need the Board to review an incident from their feed, please contact RealManage so we can take the proper action.